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In-Store Pickup Process and Policy

Now if you buy online, you can pick up your order for free at our Glendale, AZ, location within 1 - 2 business days during regular business hours.

6020 W. Bell Rd Suite #116 Glendale, AZ 85308

Pickup Hours: Monday - Saturday between 9:00 am and 9:00 pm. 



Here's How It Works:

  • After entering your shipping address during checkout, choose Free In-Store Pickup.
  • Complete your online purchase.
  • When your order is ready, you'll receive a "Ready for Pickup" email (this is different from the order confirmation email).
  • To pick up your purchase, please bring to the store
    • The order number
    • A government-approved ID that matches with the credit card used the purchase
    • Credit card used with your purchase
    • And matching email address or phone number on the order


Orders placed on Saturdays, Sundays and holidays will be available the following 1-2 business days for pickup. 


Backorder, Out-of-Stock Items, and Delays

We are committed to excellent customer service, so we make every effort to have your order ready as soon as possible. However, purchases of backorder and out-of-stock items may take longer than 2 business days

We will contact you right away by email or phone if there will be any delays in your order. 


Return and Exchange Policy for In-Store Pickups from Online Purchases

At this time, we cannot accept returns or exchanges within the store for any online purchases. Please review our Return Policy for details or feel free to contact us by email at info@unitedbeautysupply.com


Failure To Pick Up Orders

Please pick up your order within 14 days of this email otherwise your purchase will be returned minus a 15% restocking fee for the complete order.